Parts Sales StaffThe successful candidate must be professional, kind, and courteous at all times to customers, vendors, and fellow employees. Customer Service is your first priority. The available position includes responsibilities such as making phone calls to solicit new business, receiving phone calls to fulfill orders, fulfilling technician parts requests, filling online parts quotes and orders, and caring for the needs of walk-in retail customer traffic. You must do so in a professional manner at all times, while also making additional recommendations for related parts sales and overcoming objections. You must sell yourself, the product, and the dealership as the expert on all of their vehicle needs, not just simply parts requests. The position may require you to make part deliveries to customers and pickup customer and/or vendor returns. You must maintain clear and effective communication and daily maintain a clean work environment.Position RequirementsAdministrative:Must be able to legally work in the United StatesMust have High School Diploma or qualifying GED certificateMust have valid Driver’s LicenseMust have clear driving recordMust have clean backgroundMust pass a pre-employment drug screening and future random screeningsPhysical:Able to work at a consistent, extremely fast paceAble to regularly and effectively multi-taskAble to arrive consistently on time and ready for work, Monday through Saturday as neededAble to regularly lift over 40 poundsAble to stand and walk on concrete flooring for long hoursAble to work indoors and outdoors exposed to all types of weather conditionsAble to daily maintain a clean work environmentAble to safely operate a forklift and pallet jackWork ExperienceAble to demonstrate satisfactory work historyAble to provide at least two references to past and/or current work experienceAble to demonstrate knowledge of vehicles, parts, sales, and repair processesAble to demonstrate ability to provide excellent customer service skills to customers and vendorsAble to demonstrate ability to communicate effectively with all fellow employees and supervisorsAble to contribute to, and participate in, a team environment, while also reaching individual goals and satisfying individual job requirementsAble to use Microsoft Office, with emphasis on Outlook, Excel, and WordAble to use dealer management system to process all requests, orders, and related reports/invoices
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