Job Description

Run the setter department like it's your own P&L. Our current Setter Manager has been making $8k to $12k per month. Based on one current manager's earnings. Individual earnings vary and are not guaranteed. What this role actually is. We run two setter teams. One sets appointments for our own sales process, and one sets appointments for our clients. As Setter Manager you own the fulfillment side end to end: the people, the numbers, and the tools. You recruit, hire, train, and mentor setters, and you manage performance when someone isn't hitting standard. You own the department's numbers, with show rate, call quality, and profitability at the top of the list. Every setter needs to pay for themselves. Your scorecard: Show rate, call quality, and cost per qualified show. You report results to leadership regularly. Your authority: Hire and fire setters, set commission structures, and pick the tools the department runs on, within your cost envelope. Your visibility: A live dashboard of department spend and qualified show count, updated daily. Our current Setter Manager has been making $8k to $12k per month. The department runs as a mini P&L: the leaner and better you run it, the more you earn. Based on one current manager's earnings. Individual earnings vary and are not guaranteed. What you will actually do. 01 Recruit, hire, and train setters Build the bench yourself: recruiting, interviews, onboarding, and mentorship. 02 Coach performance daily Move an average setter to good and a good setter to great. Manage out anyone who won't hit standard. 03 Own the department numbers Show rate, call quality, and cost per qualified show. Report to leadership regularly. 04 Run payroll and comp Setter payroll, commission structures, schedules, and calendars. 05 Keep the machine tuned Dialer seats, phone and SMS, list tools. You decide what the department runs on. Who we are hiring. 2+ years in call center management or sales management. You carried the phone yourself as a rep or setter before you managed one. Your team will know within a week whether you did. Comfortable in the numbers: costs, commissions, and comp plans. A coach strong enough to move an average setter to good and a good setter to great. High ownership. You don't need to be told what's broken. Who this is not for. You've never managed reps or setters. This is a management seat, not a first step into leadership. You managed from a spreadsheet without ever carrying the phone. The people you coach will smell it. You wait to be told what's broken. Still reading? Good. If none of that scared you off, you're probably exactly who we're looking for. How you get paid. $5,000/mo base. Plus half of every dollar you save. $8k–$12k What our current Setter Manager has been making per month $5K/mo 50% Of the operational savings you create, paid as bonus Based on one current manager's earnings. Individual earnings vary and are not guaranteed. Qualified shows/month At $100/show cost At $90/show cost At $80/show cost 200 $6,000 $7,000 $8,000 300 $6,500 $8,000 $9,500 400 $7,000 $9,000 $11,000 500 $7,500 $10,000 $12,500 600 $8,000 $11,000 $14,000 800 $9,000 $13,000 $17,000 1,000 $10,000 $15,000 $20,000 Illustrative compensation scenarios, not historical results or guaranteed earnings. Actual compensation depends on qualified-show volume, operating costs, and quality requirements. Example: at 500 qualified shows per month and $80 operational cost per show, the department generates $15,000 in savings against the $110/show ceiling. You receive 50% of that, $7,500, plus the $5,000 base, for $12,5 0 in total monthly compensation. Compensation Breakdown At least 200 qualified shows per month Quality floor At least 85% closer acceptance of qualified shows. Below that, bonus may be reduced or withheld pending review Eligible operational costs Setter wages, commissions, dialer, phone/SMS, list tools, training and setter software Excluded from operational costs Manager compensation, advertising, closers, CRM, and downstream costs Reconciled and paid by the 10th of the following month Front-end commissions Separate, excluded from these projections Schedule #J-18808-Ljbffr Jet Financial Group

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